Story by Kayla Fugate
Justin and Jamie Chaffin own the Allstate Justin Chaffin Group. Both are Western Kentucky University graduates. Justin spent 19 years as a school teacher and coach including stints at BGJHS, Greenwood, and most recently Warren East. He says that this experience with students and parents has prepared him to advise and protect families through his insurance agency.
Jamie has managed a property portfolio in excess of $20 million over the last several years. Along with running an insurance agency, she is a licensed realtor with Crye- Leike Executive Realty where she has received several sales and service awards.
They say that a distinguishing characteristic of their agency is an unyielding commitment to customer service. “Every aspect of our agency from the processes we have in place in our office, to how and when we communicate with our clients, has been intentionally implemented to optimize each individual’s experience. Our agency will always be client centric. It’s the best thing we do.”
Justin and Jamie say that their goal as an agency is to develop meaningful relationships with their clients. “When we truly understand the unique circumstances of or clients, we can provide an umbrella or protection that covers all aspects of their lives.”
The Allstate Justin Chaffin Group offers much more than home and auto insurance. “We offer a full array of financial and retirement products.” They can also service businesses with their liability and property insurance and employee benefits.
Justin and Jamie say they love Bowling Green. They believe the leaders of the community have done an outstanding job of diversifying the business community, ensuring a stable economic environment. “The cultural diversity in our hometown has strengthened our schools, our places of worship, and the community at large. It is our hope that Bowling Green continues this trend.”